Privacy Policy

The MeteoElec app was developed by MeteoElec as a Free app. This Service is provided by the MeteoElec at no cost and is intended for use as is. 

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of personal information if anyone decided to use our Service. 

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. Our Service is based in Belgium (EU) and complies with the GDPR framework.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at MeteoElec (https://meteoelec.be/terms-conditions.html) unless otherwise defined in this Privacy Policy. 

 

What data do we collect

We collect personal information that you provide voluntarily only when you contact us via our contact forms. The personal information we collect may include the following:

• Name
• Email address

The app does use a third-party service that may collect personal information. This third-party service complies with the GDPR framework. Link to the Privacy Policy of the third-party service provider used by the app:

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app and for analysing trends we collect data and information on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics. These are not linked to any information that is personally identifiable.

 

How we use your data

We collect your data so that we can:

• Contact you via email and answer your questions/queries following a contact you have made with us by filling in one of our contact forms
• Analyse Log Data to analyse trends and to determine the cause of a potential problem in case of an error in the app

How do we store your data

We securely store your data exclusively in Europe.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Although we will do our best to protect your personal information, transmission of personal information to and from our Service is at your own risk. You should only access the Service within a secure environment.

 

How long do we keep your data

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information.

 

What are your data protection rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request us for copies of your personal data.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: meteoelec.be@gmail.com.

 

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. 

This Service does not use these cookies.

 

Links to other sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. 

 

Children’s privacy

This Service do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions. 

 

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. 

This Privacy Policy is effective as of 2022-12-23.

 

Contact us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at meteoelec.be@gmail.com. 

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that our Service has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at contact@apd-gba.be.